Practice Abstract - Research and innovation

2.5. Key steps in the design of a digital knowledge platform

To set up an effective digital knowledge platform, consider the following critical aspects:

1. During the value creation process:

• What is the purpose of creating the platform?

• What is the innovation compared to the existing one?

• Who are the targets, the future end-users?

• What service is proposed?

• What are the expectations of potential users?

• What resources can be mobilised (human, financial, time)?

• Who should the platform serve? For what purposes?

2. During the design process:

• Who will create the platform? And how? Following which steps?

• What are the detailed specifications expected from the future platform?

3. During the business modelling:

• What is the budget allocated for development?

• What is the budget allocated for operation and future maintenance?

• Who produces the tool: in-house expertise or an external service provider?

i. What level of service is needed?

ii. Within what timeframe?

iii. What type of collaboration is needed?

iv. What are the costs?

• Who ensures that deadlines are met?

4. During the deployment process:

• Who manages the platform?

• Does it require special training?

• How to promote the platform?

• What maintenance is required?

Following these steps will ensure a successful digital knowledge platform is created.

Source Project
EURAKNOS
Ongoing | 2019-2021
Main funding source
Horizon 2020 (EU Research and Innovation Programme)
Geographical location
Belgium
Project details