project - Research and innovation

CUES (Consumers' Understanding of Eating Sustainably)

Project identifier: 2024HE_101136507_CUES
Ongoing | 2024 - 2028 Netherlands, Belgium, Italy, Hungary, Spain, Greece, Germany, Croatia, Portugal, Other
Ongoing | 2024 - 2028 Netherlands, Belgium, Italy, Hungary, Spain, Greece, Germany, Croatia, Portugal, Other

Objectives

Fostering a significant Triple Change concerning culture, food value chain, and policy in the food system is crucial for ensuring that sustainable food is desirable and trustworthy for consumers. To address the urgent need for a more sustainable food system that benefits the environment, society, and the economy, CUES sets out to foster the Triple Change through co-designing scientific methods and approaches to transmit and present sustainability-related information to guide consumer knowledge and behaviour, and to determine the persuasive cues to promote sustainable consumer behaviour most effectively. CUES will develop nine interventions through a multi-actor participatory approach involving consumers, actors in the food value
chain, and decision-makers in different European countries. The learning community, communication and behaviour change toolkits developed by CUES aim to reach at least three million consumers, increasing their consumption of sustainable food.

Activities

Cultural change: CUES strives to shift consumers’ behaviours towards sustainable eating in order to foster a culture of sustainability and health-consciousness, and a sense of responsibility towards their own health, the environment and society more generally. It will use participatory backcasting scenarios to guide the design, testing and evaluation of five place-based interventions in various food environments with consumers. These interventions will involve, for example, engaging school children as champions of healthy and sustainable eating through a dedicated Behaviour Change Toolkit, leveraging the influence of sports (in particular football) and sports players as role models promoting healthy and sustainable eating, and expanding digital applications helping consumers to read and understand food labels and sustainability-related information on food products. CUES will amplify the impact of these interventions by fostering experience sharing and building a strong Learning Community that will connect organisations,
policymakers, businesses and citizens, and allow them to use the project’s outputs and learnings in different local food environments. CUES aims to reach at least three million consumers and increase their consumption of sustainable food.

Food value chain change: CUES endeavours to transform the food system towards a more sustainable and fair value chain. This involves co-designing solutions with a multi-actor participatory approach along the food value chain, integrating the most persuasive cues to enhance transparency, traceability, and trustworthiness in food labelling. Technological, organisational, and social innovations are created and tested in the agri-food value chain, from producing, processing, and packaging of plant-based and circular products to short supply chains. Validated persuasive cues such as enhanced digital traceability of products and transparency of business operations regarding sustainabilityrelated information will be developed into a dedicated Communication Toolkit to enable different value chain actors to (re)gain consumer trust. CUES aims to contribute to the implementation of four sustainable interventions in the food value chain and enhance the transformation of at least 100 food value chain actors across Europe.

Policy change: CUES will examine available policy measures for promoting sustainable food production and consumption, engage with policymakers at the EU and national levels, and advocate for policy change through various channels, such as dialogues, policy briefs, and media outreach. An advisory board will be established to facilitate dialogue between key stakeholders, value chain actors, and decision-makers on inclusive and smart approaches to communicate sustainability of food to develop actionable recommendations for policymakers. CUES aims to engage at least 50 local, national and EU decision-makers in the Policy Dialogues to inform food system governance. 

Project details
Main funding source
Horizon Europe (EU Research and Innovation Programme)
Type of Horizon project
Multi-actor project
Project acronym
CUES
CORDIS Fact sheet
Project contribution to CAP specific objectives
Fostering knowledge and innovation
Project contribution to EU Strategies
Achieving climate neutrality

EUR 6 496 857.50

Total budget

Total contributions including EU funding.

EUR 6 496 857.50

EU contribution

Any type of EU funding.

6 Practice Abstracts

Plant-based seafood is emerging as a promising strategy to reduce pressure on marine ecosystems. However, uncertainty and scepticism about innovative products among consumers remain barriers to acceptance. Therefore, CUES will launch an intervention case in Iceland (known for its high levels of seafood consumption and export) aimed at building consumer trust in plant-based seafood. The intervention will leverage technological innovations (e.g., QR codes) to enhance traceability of novel plant-based seafood alternatives and provide consumers with detailed product information. This increased transparency will empower them to make informed choices, boosting acceptance and purchase. By promoting more sustainable choices, this approach is expected to reduce greenhouse gas emissions, minimize food waste and contribute to environmental protection. For practitioners (producers, food innovators, SME's), it will offer opportunities to improve supply chain efficiency, optimize use of resources and prevent unnecessary overproduction, ultimately fostering a more sustainable and resilient food system.

In today’s food industry, transparency is key to gaining consumers’ trust. It is essential that food producers and large food manufacturers communicate credible information in an efficient way to meet growing consumer expectations. To address this issue, CUES will launch an intervention in Italy, leveraging technological innovations (e.g., QR codes) to enhance food traceability and transparency across the value chain of multiple food manufacturers. By providing consumers with credible and detailed product information, the intervention will empower them to make more informed and sustainable food choices. This, in turn, is expected to contribute to reduced greenhouse gas emissions and improved food safety and security. For consumers, the expected outcomes include increased trust and engagement with sustainable food value chains. For practitioners (large manufacturers, SMEs, food innovators), integrating these innovations is expected to improve resource efficiency and lower production costs.

Consumers are often reluctant to purchase food and services through short supply chains due to a lack of trust, limiting the development of local food production and distribution. To address this, CUES will implement an intervention in Hungary with Pannon Local Product Ltd., the operator of the “We Are Local” trademark. This initiative will leverage technological innovations (e.g., a QR-code-based communication channel), allowing consumers to access reliable, up-to-date information about the producers behind trademarked meals, products and services. By increasing transparency, the intervention is expected to strengthen consumer trust and foster a better connection with local producers. For this initiative, workshops and collaborative meetings with producers and trademark owners will be conducted. Expected outcomes include improved traceability, better-informed consumers and greater trust in local food systems. By co-creating solutions with stakeholders, this approach will help build fairer supply chains that support local economies while reducing greenhouse gas emissions.

Consumers are increasingly exposed to greenwashing and misleading claims, making it challenging to identify truly sustainable food products. CUES will launch an intervention in Greece, integrating technological innovations (e.g., QR codes) to reduce misinformation and enhance transparency in food labelling. By providing consumers with detailed and reliable information at supermarkets, the intervention is expected to empower them to make more informed purchase decisions. This intervention will be particularly relevant for retailers and farmers, helping them to foster a more transparent and accountable food system. Expected outcomes include greater consumer confidence through improved product traceability and lower greenhouse gas emissions through more sustainable food choices. For practitioners, adopting these innovations can lead to fairer pricing, more efficient inventory management and improved supply chain control, benefiting both businesses and consumers.

 Low-income families are often not fully aware of the challenges related to sustainability and may find it difficult to prepare meals that are nutritious and environmentally friendly. The intervention of Lisbon Food Bank in Portugal aims to address these issues in three phases. In the first phase, participants will visit agricultural cooperatives to learn about sustainable practices. In the second phase, they will visit a wholesale market to explore the challenges and opportunities of food surplus. In the final phase, cooking classes will be organised so that participants can experiment with healthy meal options using surplus food. The expected outcomes include reducing food waste, contributing to local food systems, improving food security and promoting healthier diets, supporting social cohesion and community well-being, and promoting economic savings through reduced food waste. These insights can support practitioners (food producers, distributors, food banks) in enhancing awareness and engagement among their communities.

Effective policies are essential for improving food sustainability and transparency. CUES will support this by organising four structured policy dialogues involving policymakers, researchers, food value chain actors and civil society to discuss existing and upcoming policies aimed at regulating the sustainability information provided to consumers. These dialogues will integrate research with real-world insights, ensuring CUES findings contribute to future EU regulations on food sustainability information and innovation frameworks. Using participatory methods, these discussions will address how to better inform consumers and enhance food system transparency. Two EU-level dialogues will focus on policymaking in Brussels, while two regional dialogues will engage national and local stakeholders in Hungary and Greece. This mix will allow for diversified and balanced policy recommendations. For practitioners, this initiative offers opportunities to shape future policies, ensuring that regulations are both effective and aligned with the realities of the food sector.

Contacts

Project email

Project coordinator

  • Erasmus Universiteit Rotterdam

    Project coordinator